Eleonore: So, in today's
time, and because of your vast experience with projects as a project manager,
do you think that there are certain levels of project management versus program
management?
Dr. Sonja Ulland:
Yeah, in the ideal world, you have several programs, and all of these
programs should directly pay into a strategic target of the company. And each
of the, programs will consist of several projects which theirselves [00:22:00] once again, pay into the programs. So in
the ideal project management world, every task is related to a really high
level strategic target of a company. I. Yeah. But honestly speaking, in the
corporate world, it is not so easy to find that. Yeah, ideal setup. Most of the
time the projects are more like, oh, there's something going wrong.
We need to fix
it. Oh, okay, let's set up a project. You know? So it is not really a strategic
approach. Most of the time it's more like operational, but however, even these
ad hoc projects can be really fascinating. And as mentioned before, I prefer a
mixture of different methods how to manage projects.
I'm a real fan
of the old word, like using Prince two [00:23:00]
methods or waterfall methodology. And, but I know that also Agile working like
Scrum or Kanban can really contribute to get the best project result. for my
current job, one of my tasks was also to set up the right project management
method here for the page group.
And I yeah,
found out that exactly that a mixture of both worlds works the best in here. So
we decided to have a classical steering, but an agile way to realize that. So
we really take the best of the old world. Like we have very clearly defined
deliverables, very clear scope, milestones, tasks, responsibilities. But on the
other hand, we ask people to really focus for sometimes on their tasks, like
doing a sprint. [00:24:00] We also allow that
we can change maybe some details into the project plans, like what to do first,
what to do second, or, uh, being flexible about the work upon the tasks. That
is some agility, what we allow to people.
So, we include
really the best of both worlds. And I think that might be a suitable way for a
lot of industries. I've been also, uh, working in IT projects, and Eleonore,
very sorry to say, but I experienced that agile working. Too, too often, really
too often gives a good excuse for having not everything finished on the next
deadline.
It is always
like, oh yeah, we said we have now two weeks and we agreed on, [00:25:00] yeah, we will do our best in two weeks and
everything that comes out at the end will be good. No, that's not what we want.
We said in two weeks this and that and that needs to be finished. Yeah. But we
are agile. But the sprint was so packed.
Yeah. And
guess what? Uh, I saw an IT project when everybody was really desperately
waiting on new IT features at the end of the sprint, and the only thing they
got was some fixed bugs. Yeah. I really must admit, I saw that so many times,
and that is what, when, why I say, okay, agile, working in projects is very
good, but I always want to have a classic steering committee on top of that.
That really
makes sure that the milestones are achieved and the products are really
available and developed [00:26:00] and ready to
use for the people that are waiting for that. So that is my point of view to
the project management method world.
Eleonore:
I can only second you on that thing that you
need to have a precise language because otherwise you won't be able to sort
derive the right hypothesis and to look into the right variables, whether
they're the independent or the dependent variables.
And then I always tell my students to think about when they do a survey, what
do they want to achieve and what are the consequences that they have to face
with whatever they trigger by asking. So, whatever you said is really gold and I
hope that my own students will listen to that.
Projects in business - is a formal training required?
Eleonore:
The last bit that you said was also very interesting in terms of project
management, in terms of time, budget and within and out of scope. Do you think
that projects in business versus in academia differ? Would you recommend a
training in project management? And if so,
which one?
Dr. Sonja Ulland:
Yeah. First of all, yes, I think projects in a scientific, or academic world
and in business are different. The most important difference is the purpose
behind. In the scientific world. [00:28:00] A
project, normally a research project has a kind of open end. You want to get towards a trustworthy result. You want to achieve enhanced knowledge.
So, in the
academic world, you want to find out what is possible. And in the business it
is always about finding a way to get it done. So, the purpose is completely
different, and that, of course, results in a much higher pressure in the
economic world outside because, um, the target of a project. The result is
mainly extremely relevant for the business performance because most of the
project have let it be a strategic or operational impact, but it is always
about making something better, faster, cheaper, easier, however, and they want,
normally, they want [00:29:00] the results
tomorrow and not only the week after.
So, really a
lot of pressure.
And an another
important difference is, at the university, I think you are normally. Involved
in only one project, and that project is what you do in full time. But in
business, you as a normal employee, you have your daily work and you are paid
for the daily work.
And then
somebody comes up to you and say, okay, you are such a good employee, so
motivated, and with bringing so good results, guess what? I have a new project
for you and tomorrow, another project, the week after another project. And of
course I'm completely confident that you will handle all these projects, bring
them them to the best result ever.
But do not
forget about your normal daily business. That of course, need to be fulfilled
100% at the same time. So that is, [00:30:00]
you see a complete different approach towards how projects are handled. What
they have in common is that they share kind of framing criteria like most of
them need to have a clear scope.
Yes. Remember
what we have said above about the clear language. And so, you need an accurate
planning. You have to have clear responsibilities, transparent KPIs, how to
measure progress, as mentioned before, independent from that framework in the
company corporate world, there's so much more pressure.
Nobody will
accept any delays. And of course, as mentioned, people are always distracted as
they have to handle several projects at the same time. And last not least, uh,
you will see it in the corporate world that the focus of a project will change.
[00:31:00] Not daily, but several times. Yeah,
because depending on the strategy or the operational issues a company has, the
priority of projects will be changing from month to month or from year to year.
Dr. Sonja Ulland:
When you ask me about what kind of project management training to do, I think,
it is not so necessary that you really get a certificate for project
management. I think you find a lot of free content in the internet about how to
manage projects and I can, only give the advice that you, um, get information
about the classical project management methods like Prince two or like
Waterfall project management and that you also try to get insights about Agile
project management methods because Agile, like Scrum or Kanban [00:33:00] are not only important for IT projects,
but for other projects as well. And, but from my point of view and from my
experience, it is really helpful to know both worlds, one world is too small
for the projects outside.
Eleonore:
Absolutely. Again, I can only second you on that being an Agile scrum master,
working in IT and also in IT consulting. So whatever the project management
methods were at the client side, we had to adhere and we had to work around
with that. It depends really on the project itself, which method is best. So
you have to be sort of like versatile in all the all kinds of project
management tools.
All right. So,
now I would love to switch gears because as I already introduced you, you, are
one of a kind in the sense that you are a PhD, but also you are now in the
recruiting and HR [00:34:00] business. So are
there any information that you can share with us so that our
PostdocTransformers, our listeners are ahead in the game.